Privacy policy
Last updated: July 17, 2026
Elyssias operates this store and website, including all related information, content, features, tools, products and services, to provide you as a customer with a customized shopping experience (the "Services"). Elyssias is powered by Shopify, which enables us to provide the Services to you. This privacy policy describes how we collect, use and share your personal information when you visit, use or complete a purchase or other transaction via the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy shall govern the collection, processing and sharing of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand how we collect, use and share your information as described herein.
Personal information we collect or process
By "personal information" we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you reside and to the extent permitted or required by applicable law:
Contact information including name, address, billing address, shipping address, phone number and email address.
Financial information including credit and debit card details, account information, transaction details, payment methods, payment confirmation and other payment information.
Account information including username, password, security questions, preferences and settings.
Transaction information including the items you view, add to your cart, add to your wishlist or purchase, return, exchange or cancel, as well as your past purchases.
Communication with us including information you include in communications with us, for example when submitting customer service requests.
Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
Usage information including information about your interaction with the Services, including how and when you interact with or navigate the Services.
Sources of personal information
We may collect personal information from the following sources:
Directly from you, for example when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information.
Automatically via the Services, from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our vendors, for example when they collect or process personal information on our behalf.
From our partners or other third parties.
How we use your personal information
Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:
Provide, customize and improve the Services. We use your personal information to provide the Services, fulfill our agreement with you, process your payments, manage your orders, remember your preferences, send account-related messages, handle purchases, returns, exchanges and other transactions, create and maintain your account, arrange deliveries, enable reviews and create a customized shopping experience, for example through product recommendations. This may mean that we use your information to better customize and improve the Services.
Marketing and advertising. We use your personal information for marketing and advertising purposes, for example to send marketing via email, SMS or mail, and to show you online advertisements for products or services, including based on past purchases or cart activity.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action against any fraudulent, illegal, unsafe or harmful activity, protect general security and secure our services. If you choose to register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone else.
Communication with you. We use your personal information to provide you with customer support, listen to you, provide effective services and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal requests, including from law enforcement or other government bodies, to investigate or participate in civil legal proceedings, potential or ongoing disputes, and to enforce or investigate any violations of our terms or policies.
How we share personal information
In certain circumstances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
With Shopify, vendors and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order management and shipping).
With business and marketing partners to provide marketing services and target advertisements to you. For example, we use Shopify to support personalized advertising via third-party services based on your online activity across different retailers and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you reside, you may have the right to opt out of us sharing your information to show targeted advertising based on your online activity across different retailers and websites.
When you request or consent to us sharing certain information with third parties, for example to deliver products to you or through your use of social media widgets or login integrations.
With our affiliated companies or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, court orders and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.
Relationship to Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services to you. Information you submit to the Services will be transferred to and shared with Shopify and third parties who may be located in countries other than where you reside, for the purpose of providing and improving the Services. We also use some of Shopify's extended features that include data and information from your interactions with our store, together with other retailers and Shopify. To provide these extended features, Shopify may use personal information collected about your interactions with our store, together with other retailers and Shopify. In these cases, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights for these purposes. To learn more about how Shopify uses your personal information and what rights you may have, you can visit Shopify's consumer privacy policy at https://privacy.shopify.com/en. Depending on where you reside, you can exercise certain rights regarding your personal information here: Shopify's privacy portal.
Third-party websites and links
The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms of service. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found there. Information you share on public or semi-public platforms, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of these third-party platforms, without restriction regarding use by us or third parties. Our inclusion of such links does not in itself constitute an endorsement of the content on such platforms or of their owners or operators, except as stated in the Services.
Children's information
The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has shared their personal information with us, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined under applicable law) personal information about individuals under the age of 16.
Security and storage of your information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". Additionally, information you send to us may be insecure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, for example whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable agreements and policies.
Your rights and choices
Depending on where you reside, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request to the extent permitted by law.
Right to access/knowledge. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete the personal information we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to data portability. You may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and with certain exceptions.
Management of communication preferences. We may send marketing emails to you, and you may opt out of receiving these at any time through the unsubscribe links in our email messages. If you opt out, we may still send non-marketing-related emails, for example regarding your account or your orders.
If you reside in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations under local law, you may exercise the following rights in addition to those above:
Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, it will not affect the lawfulness of processing that occurred based on your consent prior to withdrawal.
You can exercise these rights as specified in the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and what rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising these rights. We may need to verify your identity before we can process your requests, to the extent permitted or required by applicable law. Pursuant to applicable law, you may appoint an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we require proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner in accordance with applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details below, or to file your complaint with your local data protection authority. For the EEA, you can find a list of responsible data protection authorities here.
International transfers
Please note that we may transfer, store and process your personal information outside the country where you reside.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent agreements issued by the competent British authority, unless the transfer is to a country that has been deemed to provide an adequate level of protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide information in accordance with applicable law.-
Contact
If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please call or email us at info.elyssiasshop@gmail.com, or contact us at Mekkis Group AB, Oxelvägen 34, 13831, SE. Pursuant to applicable data protection laws, we are the data controller for your personal information.
